TERMS & CONDITIONS

• We require full payment up front before we commence despatch, commence work or order goods.
• A Stock item is an item that is held in stock and does not have to be ordered in, made to order and/or finished to order (a bespoke item).
• A Bespoke item is one that has to ordered in, made to order or finished to order. They are not items that are held in stock and we have to commission them for each individual customer.
• Please allow up to six weeks for Bespoke items to reach our warehouse.
• On placing your order we will send you an 'Acknowledgement of order' indicating that your order has been received. This will list the quantity and description of the items ordered and payment total. Please let us know immediately if you need to change anything. Please note that in some cases, lead times are between 4 - 6 weeks. You will later be advised by email, of an estimated delivery date with your Order Confirmation.
• Goods remain the property of Hector Finch Lighting Ltd until paid for in full.
• All orders are subject to availability.
• Particular electrical requirements must be specified at the time an order is placed. There may be an additional charge for this service.
• We reserve the right to refuse delivery to any individual or company.
• We reserve the right to discontinue products.
• VAT is payable on all orders in the UK. Customers in the EEC must pay VAT unless a valid VAT number is provided.
• Whilst every effort is made to check wiring on our goods, we cannot be held responsible for faults that occur after installation.

Intellectual Property and Right to Use it

All quotations, designs, drawings, plans and models remain our property and are copyright of Hector Finch Lighting Ltd.

Additional Technical Information

• Hanging fittings are supplied with 0.5m length of chain as standard and a ceiling hook or canopy.
• Fittings may vary in colour and texture from item to item or batch to batch.
• All measurements are approximate and sizes may vary. Small adjustments to the designs seen in this brochure may be necessary from time to time.
• Where necessary, wall mounted fittings for the USA are supplied with back plates to cover the standard 4" x 2" US junction box. Hanging lights are supplied with appropriate canopies. We endeavour to use UL approved wiring and components for goods being sent to the US.

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