DELIVERY
Hector Finch Lighting can deliver to anywhere in the world. For overseas shipping and packing costs please email sales@hectorfinch.com for a quotation. Hector Finch Lighting is not liable for the collection or payment of any customs charges or local taxes payable outside of the EU. These are the responsibility of the purchaser.
Shipping prices quoted are for delivery to British mainland addresses only. For deliveries outside mainland Britain (Scottish Highlands, Northern Ireland, Channel Islands etc.) please contact sales@hectorfinch.com before placing your order.
Stock Items
Standard shipping –
- Standard shipping items will be delivered by Royal Mail or Parcelforce. You will be required to sign for the receipt of your delivery. Therefore please ensure that someone is normally at the address to which you have requested your products be sent during working hours or may we suggest that, at the point of placing your order, you ask for delivery to your place of work.
- Shipping charges start at £5.95 plus VAT and are indicated at the time of placing the order.
- Shipping charges are non-refundable unless the item is received damaged.
Non-standard shipping –
- Items which are classified as non-standard for shipping are deemed so as they are too heavy, large or fragile for standard shipping.
- Non-standard shipping items will be delivered by courier. You will be required to sign for the receipt of your delivery. Therefore please ensure that someone is normally at the address to which you have requested your products be sent during working hours or may we suggest that, at the point of placing your order, you ask for delivery to your place of work.
- When an item is marked as POA (price on application) please email sales@hectorfinch.com. We will contact you via email or telephone within two working days with a price to ship the goods to the chosen delivery address. On receipt of your acceptance of this quotation in writing, we will issue you with an 'Acknowledgement of order' email.
- An 'Order despatched' email will be sent to you once your items leave our warehouse and are with the courier.